Data Deletion Instructions
Last updated: October 9, 2026
1. Our Commitment to Data Privacy & Deletion
IUsher is committed to honoring your privacy and giving you control over your personal data. This page provides clear, step-by-step instructions on how event guests, hosts, and website users can request the deletion of their personal information processed through our platform and WhatsApp integrations.
2. Who Can Submit a Deletion Request?
- Event Guests & Invitees: Any individual who received an event invitation, RSVP link, or was listed on an event guest list managed through IUsher.
- Event Hosts & Clients: Individuals who submitted booking inquiries or service requests via our website.
- Platform Users: Any individual whose contact details or records are maintained in our systems.
3. How to Request Data Deletion
Because guest access is tokenized without requiring permanent user accounts, deletion requests are securely verified and processed manually through our designated privacy channel:
Step 1: Submit an Email Request
Send an email to our official privacy address: iusherjo0@gmail.com
Subject Line: "Data Deletion Request - [Your Full Name]"
Step 2: Provide Identifying Details
To ensure we locate and remove the correct records, please include:
- Your full name (as recorded on the invitation or service request).
- Your phone number in international format (e.g., +962...).
- The name or date of the event or the host's name (if known).
- Your invitation link or token (if available).
4. Identity Verification & Processing Timeline
- Verification: To safeguard against unauthorized or fraudulent requests, our team may verify ownership via a confirmation message or direct contact to the phone number associated with the records.
- Response Time: We will acknowledge your request within 48 to 72 business hours.
- Completion: Verified deletion requests will be completed within 30 days of verification.
- Notification: Once your data has been purged from active database tables, you will receive confirmation via email.
5. Categories of Data Deleted
Upon verification, we permanently delete the following records from active operational databases:
- Guest profile, full name, phone number, and group affiliation from operational guest tables.
- Associated invitation tokens and unique QR access passes.
- RSVP responses, party size confirmations, and seating allocations.
- Service inquiry and booking contact information.
6. Immutable Security Audit Records & Statutory Exceptions
Please note that our software architecture maintains immutable administrative audit logs (`audit_log`) protected by strict database write triggers to ensure forensic integrity, fraud prevention, and regulatory compliance.
These historical logs chronologically record past administrative actions, and certain historical entries retain transaction metadata (such as guest names recorded at the time of creation). These audit records cannot be retroactively modified or deleted from the immutable ledger. They remain strictly isolated, accessible only to authorized technical administrators for security auditing, dispute resolution, and legal defense, with no further operational use.
7. Privacy Support & Contact
If you have questions or require assistance submitting a data deletion request, please reach out to us at: